Cancellations and Refunds

Last updated: 9 October 2026

1. Fixed-term licenses — nothing renews automatically

Switchat Premium is sold as a 1-month or 1-year license, not a subscription. Each purchase is a one-off card payment on PayTR's secure payment page. Your card details never reach us and we don't store them, so nothing renews automatically, you are never charged again later, and there is no subscription to cancel.

The license period starts when you buy. When it ends, Premium simply stops and the app returns to the free version. If you want to keep Premium, you can buy a new license.

2. Right of withdrawal

A Premium license is digital content delivered instantly. At checkout we ask you, with a checkbox, to agree that delivery starts immediately and to acknowledge that you therefore lose your right of withdrawal (Turkish Distance Contracts Regulation, art. 15(1)(ğ); for EU/UK consumers, art. 16(m) of the Consumer Rights Directive 2011/83/EU and its UK equivalent).

3. When we refund

• A payment taken twice for the same order.
• A license that can't be activated, or Premium that doesn't work, because of a fault on our side that we can't fix within 7 days of you reporting it.

Refunds go back to the card you paid with, through PayTR. We start them within 14 days; how long your bank takes to show it varies.

4. Refund requests and contact

Email famesosyalmedya@gmail.com with your order number; we reply within 3 business days. Phone: +90 850 346 77 30